Policies
AudioCodes Quality Policy
AudioCodes’ vision is to be the innovative leading supplier of converged VoIP & Data solutions for service providers and enterprises worldwide.
A key factor for achieving this objective is for all employees to adopt and implement the following principles, in accordance with the requirements of ISO 9001:2015:
- Compliance with applicable requirements by ensuring that customer and applicable statutory and regulatory requirements are determined, understood and consistently met.
- Focus on enhancing customer satisfaction.
- Continual improvement of our Quality Management System (QMS).
- Identification and management of risks and opportunities that may affect the quality of products and services.
AudioCodes’ management is committed to implementing the above principles and to do the following:
- Take responsibility and be accountable for the implementation and effectiveness of the QMS.
- Establish quality objectives and follow up on the attaining of these objectives.
- Promote the use of a systematic process approach and risk-based thinking.
- Review the suitability and effectiveness of this policy and the QMS on a periodic basis.
- Communicate the importance of an effective QMS and compliance with its requirements.
- Ensure that the resources needed to maintain and manage the QMS are available.
AudioCodes Occupational Health and Safety Policy
- AudioCodes’ management is committed to its employees’ occupational health and safety, committed to comply with all applicable health and safety legislative requirements and to eliminate hazards and reduce occupational health and safety risks.
- To achieve these goals, AudioCodes’ management has decided to adopt and apply ISO-45001 requirements and to establish and maintain an Occupational Health and Safety Management System (OHSMS).
- A detailed safety plan will be prepared annually, based on a risk survey. This plan will include the required training, drills and checks to eliminate hazards and reduce occupational health and safety risks.
- AudioCodes’ management will ensure that safety objectives are established and followed.
- AudioCodes’ management will ensure that the resources needed to maintain and manage the OHSMS are available and consultation and participation of workers is constantly done.
- AudioCodes’ management is committed to the continual improvement of the OHSMS.
- AudioCodes’ management will communicate the importance of an effective OHSMS and compliance with its requirements.
AudioCodes Environmental Policy
- AudioCodes is committed to environmental protection, examining the impacts of climate change related to its operations and products, and to minimizing its environmental footprint.
- AudioCodes is committed to complying with applicable statutory and regulatory requirements and to strive to meet any other environmentally oriented requirements raised by our customers or by other interested parties.
- To achieve these goals, AudioCodes’ management has decided to adopt and apply ISO14001 requirements and to establish and maintain an Environmental Management System (EMS).
- AudioCodes’ management is committed to identify and manage environmental risks and opportunities to enhance the environmental performance and ensure the effectiveness of the company EMS.
- AudioCodes’ management is committed to the continual improvement of the EMS through setting environmental objectives that are appropriate to the nature, scale, and environmental impacts of the company activities, products, and services and are based on the significant environmental aspects of the organization and the compliance obligations. The objectives are communicated, measured, and reviewed at least annually or when changes to the business and system occur.
- AudioCodes’ management will ensure that the resources needed to maintain and manage the EMS are available.
- AudioCodes’ management is committed to communicating this policy within the company and to the interested parties.
- AudioCodes’ management will review the suitability of this policy based on the updated significant environmental aspects on a periodic basis.
AudioCodes Transparency in Health Coverage Policy
https://www.cigna.com/legal/compliance/machine-readable-files
