What is VoIP?
Voice over Internet Protocol (VoIP) utilizes the Internet to send telephone calls rather than traditional circuit switched transmissions via the Public Switched Telephone Network (PSTN).
VoIP eliminates communications infrastructure cost and complexity by converging voice and data traffic onto a common IP network. VoIP technologies and solutions have been widely adopted by consumers, businesses and service providers.
How is VoIP Commonly Used?
VoIP is commonly used in various ways across different industries due to its cost-effectiveness, flexibility and feature-rich capabilities. Some common uses of VoIP include:
- Business communications
- Telecommuting and remote work
- Unified communications
- Call centers
- International calling
- Small business phone system
- Collaborative meetings and webinars
- Mobile VoIP applications
- Integration with CRM systems
The versatility of VoIP technology makes it a valuable tool in various settings, transforming the way people communicate and collaborate.
Benefits of VoIP
VoIP offers a wide array of benefits that cater to businesses of all sizes, providing:
- Cost savings
- Flexibility
- Advanced features
- Improved communication experiences
- Centralized management
