* Call toll-free in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Norway, Poland, Portugal, Russian Federation, South Africa, Spain, Switzerland and The Netherlands. In Israel call 1-800-30-50-70 (toll-free). In Finland call 990 +800 444 22 444 (toll-free). In Ireland and United Kingdom call 0080044422444 (toll-free). ** Customers in other countries are welcome to call internationally to our support center at +972-3-9764343. Note: In some countries '+' is dialed as '00' as this is an international toll free number
Before contacting AudioCodes for support, we recommend you refer to the FAQs page.
If you have additional questions submit a support inquiry using the form on bottom of this page.
To open tickets in your account, you will need the service contract or product serial numbers
Open Ticket
Naimi Park, 6 Ofra Haza Street, Or Yehuda, 6032303, Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040
Customers in other countries are welcome to call internationally to our support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number
Before contacting AudioCodes for support, we recommend you refer to the FAQs page.
If you have additional questions submit a support inquiry using the form on bottom of this page.
To open or view tickets, you need a Service Contract
open ticket
AudioCodes Inc. (US Headquarters) 80 Kingsbridge Road Piscataway, NJ 08854, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298
In Argentina call 08003451904 (toll-free). In Brazil call 08008914200 (toll-free). Customers in other countries are welcome to call internationally to our USA support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number
Before contacting AudioCodes for support, we recommend you refer to the FAQs page.
If you have additional questions submit a support inquiry using the form on bottom of this page.
To open or view tickets, you need a Service Contract
open ticket
USA: AudioCodes Inc. (US Headquarters) 200 Cottontail Lane, Suite A101E, Somerset NJ 08873, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298 Brazil: Brite Rua Barbalha, 445 - Alto da Lapa São Paulo – SP - CEP 05083-020 Tel : +55 (11) 3323-9288 web: www.brite.com.br e-mail: audiocodesrma@brite.com.br
In India call 1800 5722 940 (toll-free) Customers in other countries are welcome to call internationally to our support center at +972 3 9764343. Note: In some countries '+' is dialed as '00' as this is an international number.
Before contacting AudioCodes for support, we recommend you refer to the FAQs page.
If you have additional questions submit a support inquiry using the form on bottom of this page.
To open or view tickets, you need a Service Contract
OPEN TICKET
Naimi Park, 6 Ofra Haza Street, Or Yehuda, 6032303, Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040
AudioCodes provides direct customers with AudioCodes Customer Technical Support (ACTS) that includes around the clock access to our technical experts; software upgrades and updates; and RMA warranty and hardware replacement options. Our Global Support provides support expertise as well as local presence around the world.
AudioCodes offers a full range of technical training courses at its Training Centers in six different locations worldwide. AudioCodes also provides training courses at customer premises upon request.
Ensure continuous support for your AudioCodes products by renewing your maintenance contract before it expires. Annual technical support services can be renewed for one or more years. To renew your contract(s), please request a quote from your preferred AudioCodes reseller or purchasing source or fill out our Support Quotation Request form by selecting the Request Quote button below.
AudioCodes offers a complete set of hardware replacement services to provide cost-effective repair and replacement options for all AudioCodes products, including hardware Return and Repair (R&R) services for most products for customers with AudioCodes Support Programs. AudioCodes also offers Advance Hardware Replacement (AHR) and Managed Spares service with 4-hour or Next Business Day response time.
Customers with an active AudioCodes support contract should click here to open a ticket in our system.
Customers without direct support agreement (CHAMPS), for any support-related issues, please contact the AudioCodes distributor
(partner) from whom you purchased your AudioCodes product from.
For Frequently Asked Questions click here.
Please complete the details below and an AudioCodes representative will contact you shortly.
For support inquiries, click here.
