Overview
AudioCodes offers a range of value-added voice applications for Microsoft Skype for Business deployments. These pure software applications complement basic PBX and unified communications functionality. They can be hosted on AudioCodes E-SBCs, gateways and survivable branch appliances (SBAs) or run on external servers.
- Voca — An Agile Conversational IVR solution that features advanced, enterprise-grade Voice Recognition capabilities that instantly automate calling journeys
- SmartTAP — Software-based compliance recording of any call regardless of origin or destination
- Fax Server — Reliable handling of inbound and outbound enterprise fax transmissions
- SIP Phone Support (SPS) — Smooth integration of IP DECT devices within Skype for Business environments
Benefits
- Saves valuable time and money
- Increases customer experience and satisfaction
- Makes complex processes simple and easy
Features
- Wide range of pure software applications
- Basic PBX and unified communications functionality
- Run on AudioCodes SBCs, gateways and SBAs or on external servers