Get the best solution for your organization and specific use case. Our representatives can advise on products, compatibility and UC deployments.
Communications in the Healthcare sector has never been more dynamic. Patient engagement, health team collaboration and clinical insights are paramount and as a result, most healthcare organizations are on the journey from legacy telephony to cloud-based unified communications (UC) services.
AudioCodes is committed to addressing communications challenges specific to healthcare practitioners and institutions with our voice, contact center and conversational AI expertise, integrated with leading UC services such as Microsoft Teams.
We empower healthcare institutions to enhance compliance, telehealth, personalized care, remote patient monitoring, and more through practical innovation. Whether it’s your Unified Communications (UC) or Contact Center, on-premises, in the cloud, or anything in between – our commitment is to help your healthcare organization succeed on the highest-level possible, improving staff productivity and patient engagement through better communications.
Understanding your Specific Needs in Healthcare
Trusted by Leaders in the Healthcare Industry
Explore the success stories of your healthcare colleagues.
In the Healthcare sector, voice communication plays a pivotal role in patient care, compliance, and telehealth. AudioCodes addresses the unique voice challenges faced by healthcare institutions, enabling them to deliver personalized care, collaborate seamlessly, and gain invaluable clinical insights.
JFK Health
Elevating Unified Communications in Healthcare
In the healthcare sector, seamless Unified Communications (UC) is the key to efficient and secure communication between healthcare professionals, patients, and support staff. AudioCodes has a proven track record of success and extensive experience in delivering high quality voice solutions, with simple and seamless migration to the latest UC platforms such as Microsoft Teams and Zoom.
Subsequently, we ensure that healthcare organizations can collaborate effectively, share vital information and deliver exceptional patient care through better communications. Whether it's enhancing telehealth, improving clinical insights, or empowering health team collaboration, AudioCodes' is at the forefront of revolutionizing communication in the healthcare sector.
With careful planning, our voice solutions can keep you at the forefront of voice technology. Discover how to have an easy voice migration to Microsoft Teams below.
Contact Center for Healthcare
Many healthcare organizations use contact center technology to handle patient calls and engagement effectively and professionally, to ensure that patients get rapid and appropriate support. We can provide secure voice infrastructure and connectivity for any enterprise contact center, or deliver Microsoft Teams-certified contact center as a service.
We understand the unique challenges faced by contact centers and offer innovative solutions. From ensuring uninterrupted communication during routine times to supporting critical moments of crisis, we enhance contact centers within the healthcare sector to be strategic assets, enhancing operational efficiencies, staff productivity and patient engagement.
Enhancing operational and patient care excellence within healthcare
When a cloud contact center experiences downtime, you’re left hoping the cloud service will be up and running in a few minutes. This is a lot of frustration to carry and can have a negative impact on patient care and, for private hospitals, revenue.
Our Microsoft Team contact center solution successfully serves as a cost-effective survivable contact center. Integrated natively in Microsoft Teams all staff can be contactable, offering peace of mind for healthcare leaders and the community they serve.
No matter the circumstance, Voca CIC provides business continuity for your contact center, and your patients with constant access to the healthcare support they need. Discover AudioCodes Survivable Contact Center today.
AI-Powered Voice Solutions for Healthcare Excellence
In the high-pressure world of healthcare, secure, effective communications is vital. It’s vital for team collaboration. It’s vital for patient care and outcomes. At AudioCodes, we harness the practical potential of conversational AI to deliver voice solutions that address the unique needs of the healthcare sector – from patients and medical professionals to healthcare managers, administrators and more.
AI-Powered Contact Center
We provide AI-powered voice technology for contact centers, delivering automation that speeds up patient access to the information they need and frees up staff from routine enquiries , allowing healthcare professionals to focus on more important work.
AI-Powered Compliance Recording
Our interaction recording solutions are designed to meet the practical and regulatory requirements of the healthcare industry, protecting institutions and patients alike.
Expert Insights: Revolutionizing Healthcare Communications
Explore our comprehensive resources to gain deeper insights into how AudioCodes' voice, contact center and conversational AI solutions can revolutionize healthcare communications, enhancing staff collaboration, knowledge and patient care.
Resources
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PSTN Connectivity for Microsoft Teams
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How to Ensure a Microsoft Teams Proof of Concept Is a Success
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The Five Key Value Pillars for True Teams Success
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Metrigy Report: Is Now the Time to Move to Microsoft Teams Phone?
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The Top 5 Things to Avoid When Migrating to Microsoft Teams Voice Calling
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Take Away the Pain of Hybrid Unified Communications Deployment
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What Is the Secret to a Smooth Microsoft Teams Phone Migration?
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Here’s What NOT to Do on Your Path to Microsoft Teams Voice Calling
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