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Conversational AI

AI Innovation
What Are the Key Concepts in Conversational AI?
December 18, 2024
|By Zvika Delman
AI Innovation
From AI Hype to Business Reality: Implementing Voice AI That Actually Works
November 21, 2024
|By Tomer Yair Zemel
AI Innovation
The Essential Role of UCaaS in Driving Conversational AI Innovation
October 15, 2024
|By Zvika Delman
AI Innovation
How to Create Voicebots for Contact Centers the Simple Way
September 12, 2024
|By Ilan Avner
Customer Success Stories
Bringing Modern Customer Experience to Higher Education: The University of Central Florida’s Microsoft Teams Contact Center Journey
July 3, 2024
|By Success Stories
Customer Success Stories
Vanderlande's Successful Migration to a Microsoft Teams Contact Center with Voca CIC
February 7, 2024
|By Success Stories
Customer Success Stories
Breckland Council’s Voicebot Journey – Transforming Customer Service
October 11, 2023
|By Success Stories
AI Innovation
3 Ways to Integrate a Contact Center with Microsoft Teams
September 6, 2023
|By Elad Sananes
Unified Communications
Going Green and Staying Connected with AudioCodes
June 5, 2023
|By Carsten Den Hartog
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