Get the best solution for your organization and specific use case. Our representatives can advise on products, compatibility and UC deployments.
We understand the importance of secure, reliable and innovative voice and collaboration solutions in the academic world. Higher Education institutions, such as colleges and universities, must provide students and faculty staff with frictionless, secure interactions via voice, video and chat. To do so, most are moving from legacy telephony systems to cloud-based unified communications services such as Microsoft Teams.
AudioCodes is an expert in helping Higher Education establishments simplify that migration and succeed in delivering the best education and support to your community through voice, contact center and collaboration solutions that leverage the very latest in voice and conversational AI technology.
Understanding your Specific Needs in Higher Education
Trusted by Higher Education Leaders
Explore the success of your academic colleagues.
In higher education, voice infrastructure lies at the intersection of communication, collaboration, and security. It is a critical enabler of remote learning, faculty-student engagement, operational efficiency, and emergency communication during times of crisis. Institutions must invest in advanced voice migration solutions to thrive in the digital era.
Forrester Research
Enhancing Collaboration in Higher Education
Colleges and universities often grapple with the task of sustaining secure and efficient collaboration for students and staff. Our comprehensive suite of solutions, developed through our higher education experience, is meticulously crafted to address these pain points, ensuring operational efficiency, productive interactions with students and faculty, and seamless adoption of emerging technologies.
From voice migration to seamless connectivity, we provide the tools and expertise to transform higher education institutions into well-connected, innovative centers of learning.
Explore how to unlock the full power of collaboration. Embark on a journey toward a more connected and efficient future in higher education today.
Higher Education Contact Centers – Above and Beyond
Establishing and maintaining a contact center in higher education comes with its unique set of challenges. AudioCodes understands these pain points and leverages its extensive experience to provide seamless solutions. We can provide Contact Center as a Service (CCaaS), fully integrated with Microsoft Teams to dramatically improve call handling and engagement between students, parents and staff.
We can integrate your unified communications with your existing contact center, to deliver reliable and efficient communications that leverages your existing investment, ensuring that your higher education contact center functions smoothly, even during emergencies.
Learn how AudioCodes' expertise swiftly resolve the unique communications challenges faced by higher education institutions, through the power of voice, contact center and conversational AI technologies.
AI-Powered Voice Solutions for Academic Excellence
AudioCodes empowers higher education establishments to harness the potential of AI to deliver solutions that improve engagement with students and parents, securely record all interactions and meet the unique needs of all pillars of higher education – from students to professors – to research centers and more.
AI-Powered Contact Center
Certified to integrate fully with Microsoft Teams, our AI-powered contact center solution can help colleges and universities improve communication with the student community through conversational AI.
AI-Powered Innovation
We provide access to cutting-edge AI-powered voice technology, ensuring your institution remains at the forefront of academic innovation.
AI-Powered Recording
Our AI-powered secure recording of all communications, meetings, tutorial group discussions etc can help keep education institutions compliant and also improve learning outcomes and staff knowledge.
Expert Insights: Revolutionizing Healthcare Communications
Explore our comprehensive resources to gain deeper insights into how AudioCodes' voice, contact center and conversational AI solutions can revolutionize healthcare communications, enhancing staff collaboration, knowledge and patient care.
Resources
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PSTN Connectivity for Microsoft Teams
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How to Ensure a Microsoft Teams Proof of Concept Is a Success
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The Five Key Value Pillars for True Teams Success
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Metrigy Report: Is Now the Time to Move to Microsoft Teams Phone?
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The Top 5 Things to Avoid When Migrating to Microsoft Teams Voice Calling
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Take Away the Pain of Hybrid Unified Communications Deployment
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What Is the Secret to a Smooth Microsoft Teams Phone Migration?
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Here’s What NOT to Do on Your Path to Microsoft Teams Voice Calling
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