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Conversational IVR

AI Innovation
How AudioCodes Voca CIC Turns Microsoft Teams into an Omnichannel Contact Center
August 29, 2024
|By Josh Chronister
Customer Success Stories
Bringing Modern Customer Experience to Higher Education: The University of Central Florida’s Microsoft Teams Contact Center Journey
July 3, 2024
|By Success Stories
Customer Success Stories
Vanderlande's Successful Migration to a Microsoft Teams Contact Center with Voca CIC
February 7, 2024
|By Success Stories
AI Innovation
3 Ways to Integrate a Contact Center with Microsoft Teams
September 6, 2023
|By Elad Sananes
Contact Centers
Where Teams Voice Ends and Contact Center Begins
March 8, 2023
|By Gidi Adlersberg
Contact Centers
Video Blog ▶ Can I Integrate a Contact Center App with Microsoft Teams?
November 30, 2022
|By Video Blog
Contact Centers
Easily Build Intelligent Conversational IVR and Voice-Bots with Microsoft Power Virtual Agents
December 1, 2021
|By Ilan Avner
Guest Posts
Conversational IVRs and Voice Biometrics: The Next Level of Customer Experience
September 23, 2021
|By Miroslav Jirku
Contact Centers
Let’s Bring Back ‘Simple’ with the Ultimate Conversational IVR Made for Teams
July 28, 2021
|By Yossi Zadah
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