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How to prepare end customer’s environment for onboarding AudioCodes Live Platform for Direct Routing
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How to onboard a new Direct Routing customer in AudioCodes Live Platform
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Customer Onboarding by End Customer Admin
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How to manage phone numbers
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Lifecycle Management
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How to assign phone numbers to users in AudioCodes Live Platform
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How to upgrade the customer license type within the AudioCodes Live Platform
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How to remove a service within the AudioCodes Live Platform
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How to add and delete SIP connections, or IP PBXs in the Direct Routing Service
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How to Add, Modify, or Remove Normalization Rules and Dial Plans Within the AudioCodes Live Platform
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How to Add, Modify, or Remove PSTN Usage, Voice Routes, and Voice Routing Policies
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How to onboard a new customer in AudioCodes Live Platform
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How to add a customer for the Operator Connect service
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How a service provider handles a new customer lead
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How a service provider handles phone numbers uploading
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How to assign phone numbers to users
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How to views logs for calls made by Operator Connect customer on the Live Platform
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How to remove an end customer from the Operator Connect service
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How to onboard Device Manager service
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How to onboard Devices
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How to Connect Devices
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How to view device status
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How to manage devices
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How to change a device Configuration
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How to monitor alarms
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How to collect logs from devices
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How to onboard a new a new Live CX customer in AudioCodes Live Platform
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How to add a new site in the Genesys Cloud Platform as part of AudioCodes Live Platform for Live CX service
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How to add a new external trunk in the Genesys Cloud Platform
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How to define an external trunk as the default outbound route in a previously created site on the Genesys Cloud Platform
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How to add a DID range and assign a DID number to a user in the Genesys Cloud Platform
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How to add a SIP connection
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How to upload numbers to the customer in the AudioCodes Live Platform
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How to onboard channels in AudioCodes Live Platform
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How to onboard a new customer in AudioCodes Live Platform
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How to add a new service for a customer
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How to generate reports related to various aspects of AudioCodes Live Platform
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How to add customized reports in AudioCodes Live Platform
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How to define scheduled reports in AudioCodes Live Platform
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How to monitor alarms
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How to monitor calls and quality statistics reported by Live Platform
