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Products for Microsoft 365

Voice Applications

Voice Applications
Value-added voice applications complementing Skype for Business UC functionality.
Voice Applications
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Powerful functionality with simple installation

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Enhance customer experience

  • Powerful yet simple solutions
  • Maximize productivity
  • Easy to use
  • Improve customer experience

Overview

AudioCodes offers a range of value-added voice applications for Microsoft Skype for Business deployments. These pure software applications complement basic PBX and unified communications functionality. They can be hosted on AudioCodes E-SBCs, gateways and survivable branch appliances (SBAs) or run on external servers.

  • Voca — An Agile Conversational IVR solution that features advanced, enterprise-grade Voice Recognition capabilities that instantly automate calling journeys
  • SmartTAP — Software-based compliance recording of any call regardless of origin or destination
  • Fax Server — Reliable handling of inbound and outbound enterprise fax transmissions
  • SIP Phone Support (SPS)  Smooth integration of IP DECT devices within Skype for Business environments

Benefits

  • Saves valuable time and money
  • Increases customer experience and satisfaction
  • Makes complex processes simple and easy

Features

  • Wide range of pure software applications
  • Basic PBX and unified communications functionality
  • Run on AudioCodes SBCs, gateways and SBAs or on external servers

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