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Data Sub Processors

Name of Third Party Sub-Processor Nature of Processing Location
SFDC Ireland Limited CRM system EU
HubSpot INC Marketing Hub EU
Oracle Israel LTD Service ticketing system and ERP Germany
Microsoft Ireland Operations Limited Mail, O365, Azure EU
Amazon Web Services EMEA SARL (“AWS Europe”) Management and support system US and EU
Cardtronics USA, Inc. ( Previously NCR Corporation) RMA – Call Center US and Serbia
GCS First Tier support Romania
MongoDB LTD DB for SmartTap and Meeting Insights Same location where the customer subscription is
Damovo Global Services On Site services Germany
Qunifi Limited Call to Teams UK
Intercom Customer support for VoiceAI, Voca and Meeting Insights US
BlueSnap Ltd Payment Gateway PCI-DSS and 3DS for VoiceAI Israel
Bandwidth Inc. Communication carrier for VoiceAI US and EU
Telnyx Communication carrier for VoiceAI US
Twilio Inc. Communication carrier US
TelAgility Corp. d/b/a Sippio Communication carrier US
     
Name of AudioCodes Group Sub-Processor Nature of Processing Location
AudioCodes Australia Pty Ltd Service and professional services, sales Australia
AudioCodes Brasil Equipamentos de Voz sobre IP Ltda. Service and professional services, sales Brasil
AudioCodes China (BJ) Service and professional services, sales China
AudioCodes France SAS Service and professional services, sales France
AudioCodes Germany GmbH Service and professional services, sales Germany
AudioCodes Hong Kong Limited Service and professional services, sales Hong Kong
AudioCodes India Private Limited Service and professional services, sales India
AudioCodes Italy SRL Service and professional services, sales Italy
Nuera Communications Singapore PTE LTD Service and professional services, sales Singapore
AudioCodes Mexico S.A. DE C.V. Service and professional services, sales Mexico
AudioCodes Russ Ltd. Service and professional services, sales Russia
AudioCodes Europe Ltd. Service and professional services, sales United Kingdom
AudioCodes Japan K.K. Service and professional services, sales Japan
Active Communications Europe BV Service and professional services, sales Netherlands
AudioCodes Inc Service and professional services, sales United States
AudioCodes LTD Service and professional services, sales Israel
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