Get the best solution for your organization and specific use case. We can advise you with regards to products, compatibility and UC deployments.
Increase Revenue with the AudioCodes Live Platform Mobile Voice Calling Add-On
Leading UCaaS platforms such as Microsoft Teams and Cisco Webex have established themselves as effective enterprise communication and collaboration tools, enhancing productivity within organizations, particularly in the hybrid workplace. However, extending the benefits of UC communications to frontline workers (typically field-based and constantly on the move) poses a number of challenges when it comes to UC communications with their internal colleagues and external contacts.
The growing popularity of Bring Your Own Device (BYOD) allows frontline employees to use their personal mobile phones for work, but this creates its own set of issues – including protecting data privacy and ensuring corporate security and compliance.
What’s more, the over-the-top apps offered by most enterprise UCaaS platforms (including Microsoft Teams and Webex) depend on mobile data services which do not meet the same high levels of availability, QoS or reliability as mobile calls.
Do your business customers rely on frontline workers?
If so, AudioCodes Mobile Connect is a service you need to offer!
UCaaS voice calling in areas with potentially unreliable mobile data coverage
Mandatory compliance recording in
regulated industries
DECT replacement for industrial environments such as
warehouses or for hospitals
Expand your UCaaS offering for business customers with AudioCodes Mobile Connect
AudioCodes Mobile Connect, powered by Tango Networks, enables your customers’ frontline workers to use their own mobile devices for business calls via Microsoft Teams and Webex Go while maintaining total separation between private and business conversations. Mobile Connect is available through AudioCodes Live Platform.
Multi-Tier Management Portal
Channel/reseller and enterprise customers
Enterprise users and phone number provisioning
Policy enforcement control, including roaming and data packages
Monitoring and service health reporting
Customer billing and reports
End-user authentication and activation via dedicated app
Mobile Connect - Live Platform Integration with Microsoft Teams/Webex
Mobile Connect Business Customer Benefits
- Reliable Microsoft Teams and Webex voice calling for frontline workers
- Simple installation using an eSIM, eliminating the need for separate work and private mobile phones
- Protects employees’ private information and ensures that corporate compliance and quality control measures are strictly maintained
- Conduct business calls on employees’ personal phones maintaining corporate ID and Teams/Webex business number
- Complete separation of work and private calls on the same device
- Uses mobile phone’s native dialer without having to open OTT UC apps
- Ensures corporate data security, regulatory compliance and quality control
Service Provider Benefits
- Increase revenues by expanding your UCaaS offering for Microsoft Teams (Operator Connect and Direct Routing) and Webex Go
- Easy to implement as part of AudioCodes Live Platform
- Simplifies communications billing for your customers with fixed and mobile calls in one place
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